Many organizations treat Audit as the enemy. This session flips that mindset: Audit can be your strongest ally and a powerful supporter of the Records Management (RM) and Information Governance (IG) function.

Using a “program health check” approach, you’ll learn how to evaluate your RM/IG program across the organization and diagnose where you fall on a spectrum from “critical condition” to “perfect health.” The session also examines end-user perception (because perception becomes reality) and how to move a negative perception toward buy-in and shared ownership.

You’ll leave with practical checklists you can apply immediately to assess gaps, prioritize improvements, and use a teamwork approach to help your program excel.