OVERVIEW: Digital transformation initiatives are playing a critical role in how government and education institutions can enhance the citizen and student experience. Evolving technologies, rising expectations, new regulations, and data privacy concerns are driving agencies to take a closer look at digital services. As records managers, how are you navigating the transformation and responding to enhanced expectations?
GARA CERTIFICATE COMPETENCIES: "Electronic Records and Information Management"
PRESENTER: Mary Ellen Buzzelli, Director of State, Local and Education Strategy, Iron Mountain Government Solutions