AC22 | Session 12

"Protecting Your Agency Online: Social Media & Records Management"

 

OVERVIEW: These days, every government agency needs an active social media presence. But without proper training and policies to compliantly manage the 24/7 dialogue, misinformation, and trolls, it's easy to violate public records law, retention requirements, and the First Amendment.

Join Marcus Smith as he explores best practices to save you time (and your reputation!) while working with social media. The session will also share real-life examples to help you avoid becoming a headline and case studies highlighting the risks involved in government records management.

Key Takeaways:

• The federal and state public records laws for retaining social media records as well as the risks involved with failing to maintain these records properly
• How to keep up with your social media by creating and enforcing good policies
• Why screenshots aren’t enough to fulfill digital record retention & how to capture dynamic content
• Tips for managing social media records and automate records requests management.
GARA CERTIFICATE COMPETENCIES: "Legal and Compliance Issues" OR "Emerging Technologies"

PRESENTER: Marcus Smith, Digital Compliance Expert, Optimere