OVERVIEW: Lorain County, Ohio, is leading the way in digital transformation, using KnowledgeLake’s Synthetic Labor platform to streamline document and records management and enhance operational efficiency. But how did they choose the right solution? What challenges did they face along the way? What was the most difficult part of driving such a major change to the way they were operating? How did they get the support of the elected officials? And what impact has automation had on their daily workflows?
Attend this session featuring Dave Greenspan, Head of Special Projects, Todd Sharkey, IT Director of Lorain County, Marilyn Velez, Manager of Records Retention and Gary Smith from KnowledgeLake, as they share the county’s journey—from evaluating solutions to successfully implementing AI-powered automation. Whether you’re exploring document management solutions or looking to optimize your existing processes, this discussion will provide valuable lessons and real-world insights.
This session will reshape how you see work in your organization. With Synthetic Labor handling routine tasks, human employees can focus on higher-value, strategic work—reducing the need for extra hires, easing retiree backfills, and eliminating backlogs. It's a revolution in work.
What You’ll Learn:
- Why Lorain County selected KnowledgeLake for document automation
- The implementation process and key takeaways
- How AI-driven automation is improving efficiency and service delivery
- Expert insights on navigating digital transformation
Don’t miss this opportunity to hear directly from those who made it happen.
GARA CERTIFICATE CORE COMPETENCY AREAS: "Digital Repository Management" OR "Record Considerations for Emerging Technologies"
PRESENTERS: Dave Greenspan, Head of Special Projects, Lorain County, OH, Todd Sharkey, IT Director, Lorain County, OH, Marilyn Velez, Manager of Records Retention, Lorain County, OH, and Gary Smith, Executive Managing Director, Sales, KnowledgeLake