(WEBINAR) "Text Messages as Records: Cross Team Collaboration on Policy Considerations"

This webinar presentation, Sponsored by Smarsh, will outline considerations the City of Issaquah had to balance to achieve their policy objectives in guiding staff and elected officials to comply with use, preservation, and destruction of text messages. (READ MORE)...

DATE & TIME: Thursday, February 2, 2023 | 1:00PM ET | 12:00PM CT | 11:00AM MT | 10:00AM PT

DURATION: 45-60 Minutes

PRICE: FREE for Members; $39.00 for Non-Members

CREDITS: Preapproved for 1 ARC (Academy of Certified Archivists) and 1 CEU (ARMA International)

GARA CERTIFICATE CORE COMPETENCY AREA(S): "Records and Information Management Basics" OR "Advocacy and Outreach" OR "Electronic Records and Information Management"

OVERVIEW: No agency wants the next headline about missing or mismanaged text message public records to be about them. The City of Issaquah, WA, sought to get ahead of the issue and create a policy that would help ensure it never ended up on the front page.

The Issaquah Clerks were tasked with writing a policy that guided staff and elected officials in complying with use, preservation, and destruction of text messages. Through partnership with IT and discussion with staff who worked in the field, they soon learned that this would be no simple matter.

This webinar presentation, Sponsored by Smarsh, will outline the considerations the City of Issaquah had to balance to achieve their policy objectives. Attendees of this webinar will walk away with a better idea of how to implement a successful text message policy or text message archival program.

PRESENTERS: Tish Gieser, City Clerk, City of Issaquah, WA | Tammy Mueller, Public Records Analyst, City of Issaquah, WA | Max Stephens, Systems Analyst, City of Issaquah, WA

Tish Gieser    
Tammy Mueller   Max Stephens

Tisha Gieser is the City Clerk in Issaquah, a town of 40,000 located 20 miles east of Seattle in the foothills of the Cascade Mountains. Tisha has a bachelor’s degree in political science and is a Certified Municipal Clerk and Registered Parliamentarian. Prior to working in Issaquah, Tisha worked for ten years as a Clerk for the Alaska State House of Representatives.

Tammy Mueller discovered a passion for records management and archival work during an internship while pursuing her master's degree in Sociology. She is now a proud member of the City Clerk's Office at City of Issaquah in Washington State, serving as their Public Records Analyst. This role allows Tammy to be involved in all aspects of records management, archival, and public disclosure, including projects like developing a text message policy which is the subject of this webinar!

Max Stephens is a Systems analyst for the City of Issaquah in King County Washington. Max manages police and public safety systems as well as assists with cybersecurity and network infrastructure. Max has a bachelor’s degree in Economic Policy and Mathematics and has worked in public sector IT since college.



Smarsh enables companies to transform oversight into foresight by surfacing business-critical signals in more than 80 digital communications channels. Regulated organizations of all sizes rely upon the Smarsh portfolio of cloud-native digital communications capture, retention and oversight solutions to help them identify regulatory and reputational risks within their communications data before those risks become fines or headlines.

Smarsh serves a global client base spanning the top banks in North America, Europe and Asia, along with leading brokerage firms, insurers, and registered investment advisors and U.S. state and local government agencies. To discover more about the future of communications capture, archiving and oversight, visit www.smarsh.com.

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2/2/2023 1:00 PM - 2:00 PM
Eastern Standard Time
Comfort of Your Home or Office
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