About This PRESENTATION

Overview

Managing records across local governments has become increasingly complex as information is created and maintained across multiple departments, systems, and digital channels. Rising regulatory expectations and public transparency demands require records and archive professionals to maintain data that is auditable, defensible, and governed consistently from creation through disposition.

Whether you're new to CivicPlus or already using their technology, this session offers actionable strategies to reduce compliance risks by leveraging the right solutions to manage data from end to end. Topics covered include best practices for governing auditable records across departments, systems, and digital platforms; strategies to support retention, metadata, and lifecycle accountability in practice; practical approaches to managing digital records, including website and social media content; and how Social Media Archiving complements NextRequest to support defensible, end-to-end records governance.

Presenters

Presenting Sponsor

Thousands of high-performing civic leaders rely on CivicPlus as their trusted partner for Impact-Led Government when handling public records requests and social media archiving. With CivicPlus, leaders can finally overcome the perpetual tradeoff between the demand for better services and the realities of operational resources, leveraging the unique Civic Impact Platform to deliver both unmatched end-to-end automated efficiency and truly unified, delightful resident experiences.

Backed by over 25 years of experience and leveraging the insights of more than 900 team members, CivicPlus solutions are chosen by over 10,000 organizations and are used daily by over 340 million people in the U.S. and Canada.