"Taking the Saint Louis Zoo's Records Management Training Online"
March 7, 2024


CREDITS: Preapproved for 1.0 ARC (Academy of Certified Archivists), 1.0 CEU (ARMA International) and 1.0 Study Hour (GARA Certificate Program)
GARA CERTIFICATE CORE COMPETENCY AREAS: "Records and Information Management Basics" OR "Advocacy and Outreach"
DURATION: 60 Minutes
OVERVIEW: The Animal Management Services Department at the Saint Louis Zoo has oversight for the RIM Program for Animal and Veterinary Records. The zoological profession and its activities with wildlife is highly regulated and this has significant impact on how records are managed so training is essential!
A mandatory training program was deployed in 2013 and required all new hires using records management systems in place for animal and veterinary information to be trained before being given access to records systems. The training covers policies and industry-specific procedures for the creation of animal and veterinary information, related reporting and retention. The program was initiated as in-person training held twice monthly and was applicable to any employee using one or more systems to create, access or retrieve animal and veterinary information. In 2020, the program transitioned to Zoom, and in 2022 it was converted to an online modules.
This webinar presentation provides attendees with an overview of the topics, the roadmap to online courses, and a walk through of key considerations and lessons learned.
PRESENTER: Rae Lynn Haliday, MBA, CRM, CIGO, FAI, Curator, Animal Management Services, Saint Louis Zoo


Rae Lynn Haliday
Rae Lynn Haliday, MBA, CRM, CIGO, FAI - Rae holds a BS in Management from National-Louis University, Chicago, IL, and earned her MBA from Fontbonne University, St. Louis, MO in 2005.  She achieved her Certified Records Manager (CRM) designation in 2003, and her Certified Information Governance Officer (CIGO) certification in 2021. Rae accepted the ARMA Company of Fellows award at the 2022 InfoCon in Nashville, TN.  She has 38 years of combined experience managing animal records, transport and compliance for two, large AZA accredited institutions, working for the Saint Louis Zoo for the last 33 years of her career.  She has 31 years of service in multiple leadership roles and terms across six professional associations including ARMA International and its St. Louis Chapter of ARMA, the St. Louis Area Museum Registrars, Zoological Registrars Association (ZRA), the Association of Zoos and Aquariums (AZA) and the Institute of Certified Records Managers (ICRM). Rae is a part-time adjunct teaching the online RIM course for St. John’s University’s MLIS program and will teach a course she developed for San Jose State University’s Master’s in Archives and Records Administration (MARA) program on advanced leadership and advocacy for records professionals.